Terms & Conditions

The products sold on this site are top quality, designer inspired, alternatives to handbags created by renowned designers such as Balenciaga,Chanel, Chloe,Coach,D&G,Fendi, Gucci, Hermes, ,Miu iu and Prada etc. We have no intention to mislead our customers into believing they are purchasing the authentic designer brands. Any reference made to actual designers such as , Chanel, Hermes, Mulberry, Chloe etc. are for comparison purposes only in terms of price and quality.   By purchasing these replica designer handbags you agree not to sell or represent them as authentic Chanel, Fendi, or Hermes handbags etc. We take no responsibility for the false portrayal of our merchandise as the authentic handbag. We assume no civil or criminal liability for the actions of our customers.

We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality. We understand; however, that every customer is unique and we are flexible to meet your particular needs.   Customer satisfaction in our products and services is our top priority.

If for any reason, you are not content with your purchase please contact us immediately HERE. We will then provide instruction on where to return your bag(s). You must return the product(s) within seven days of receipt for exchange or refund.  You must send your returned package via courier at your own expense and provide us with a tracking number in order for a refund/replacement to be issued. We do not charge a restocking fee but in such cases, we will deduct the cost of the initial shipping. Refunds are made in the same form as initial payment (i.e. refunded on your credit card) and may take up to seven business days to process after we receive the returned goods.

• Your full name and the date the order was placed and received
• A list of the replica product(s) to be exchanged or refunded
• The reason for the return of the products

Your purchases will be sent directly by courier from China to your door. You will receive an email with.your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.

• Please allow 48-72 hours for the arrangement of your items. 
• Please allow 5-7 days for delivery. 
• Please make sure you enter the correct shipping address and contact number.
• We are not responsible for reshipment if you provided us with an incorrect address. 
• We are not responsible for any import tax charged on your package.
• We are not responsible for the bag confiscation of other customs except China.  

You can track your shipments by clicking on these links below; you will be notified as to what courier service we used in your confirmation mail.

Important: If you don’t get a reply to your mails or any order related, payment confirmation or even claims mails in maximum of 12 hours, please check your Junk/Bulk/Spam folders if ended up there. If not still found, please kindly mail us back from your other alternative email address as sometimes our mails may be stopped reaching you by spam filters or due to some other reasons to your first given email address. Also kindly mark our email addresses as safe senders to avoid ending or stopped by spam filters to avoid any communication gap in between.
If your tracking number starts with C or R then your package has been shipped with Hong Kong Post and you should track your package at:  http://app1.hongkongpost.com/CGI/mt/enquiry.jsp

If your tracking number starts with EA then your package has been shipped by EMS. In this case you should track your package at:
http://www.ems.com.cn/english-main.jsp

Thanks for your cooperation
europehandbag.com Team